©2019 by Vu Televisions

Please refer User Guide for the Supported formats that can be played in the inbuilt media players of the TV.

Cause:
This issue may occur for one or more of the following reasons:

  • One or more Media Player files are missing or damaged.

  • You are trying to play a media file that has a file format that Media Player does not support. For example, you are trying to play a .viv file. Media Player does not support .viv files.

  • The media file is damaged.

  • The media file uses a codec that is not installed.

  • The media file uses a codec that Media Player does not support.

  • One can convert the file formats as per the supported formats as given in user manual.