VU - Q- Service : Support Help Lines

ALL CALLS NEED TO BE LOGGED AT VU HO CALL CENTER, FOR ANY INSTALLATION AND SERVICE REQUIREMENTS.

TOLL FREE NUMBER:

1800-228-455

Monday to Saturday - 9.00 am to 10.00 pm
Sundays and Holidays - 9.30 am to 6.00 pm *


MISSED CALL /SMS for SUPPORT:

Could not connect to Vu toll free for support Please give a Missed call or SMS on 9243035600 . and we will call you back

09243035600


Vu Exclusive Concierge Services - Do more with your Vu TV!

Installation & Demo Support for our 85" TV.

On purchase of VU 85" TV, our Support Dept will provide you and your family members hands on operational training at your place for a group of 5 members at your convenient time

Tech Concierge services @ Rs.1000 per visit . All / Any extra services rendered, apart from given Standard Hardware Warranty support, will be made chargeable.

It is mandatory for all VU Service / Support calls to be logged on the Vu Centralized Call Center . Support & Service
Toll Free NO. - 1800 228 455


Our Vu Package Options:

Sign up for our exclusive tech packages and get special class for your family, at your home, at your convenience!

Class duration: 1 hr .......... Fee: Rs.1500 ---------- Ages: 5 years to 95 years for any one of the below packages


Home Theatre Package

UHD Package Demo with 4K player

3D Package



Smart TV / Android Package

Note Book,Tablet,Smartphone package

  • * Package includes one class for maximum 12 people.
  • * Package Available only for Vu customers
  • * Package does not include extra products and configurations.
  • * All connections subject to customer approval only .

VU Q Services (Q Stands for Quality & Quick Service.)

Installation. Maintenance. Repair : We carry out Installation, Maintenance and Repair for all VU products.

At your service: VU Q servive is designed to be at your service: Our engineers work diligently on all 365 days of the year, from 9. a.m. to 9 p.m. Come rain , come shine, you can rely on us !

Product installation:

We help to set up your product for optimum performance.

  • Our engineers do more than just install - They also interconnect all compatible products that you own to the main product during installation.
  • Our engineers carry all necessary accessories needed so a single visit takes care of all your needs!
  • Services of cable and wire harnessing provided .

Specialised customer training:



  • Specialised demonstration & training to customers on products and related applications,by an industry trained personnel .

Authorised Service Station for diagnosis and repairs:

We help to set up your product for optimum performance.

  • One stop solution for repairs for all VU products
  • Repairs covering both pre and post manufacturer warranty periods
  • On-site service for most products – for the rest, our engineers shall transport products to and fro from the service station.

Demonstration of Product Usage:

We help to set up your product for optimum performance.


  • Live demonstration of all features of the product on site.
  • Provide handy care tips

Health check-up plan:

Preventive Maintenance under Amc

  • To ensure that your products do not malfunction, we offer support for services and maintenance check-ups .
  • Tips on upkeep of products for optimal performance .

Extended Warranty Service- VU Q Care Plan:

We help to set up your product for optimum performance.

  • Free repairs, including both parts and labour during plan period.
  • Free preventive maintenance visits during plan period .
  • Stand by provided if call is open for more than 7 days .